It All Started When
Navroze Eduljee and Sukumar Narayanan met at Temple University in Philadelphia while attending graduate school. The roommates eventually became steadfast friends and forged successful careers in banking and consulting respectively.
Having garnered significant success in their respective fields they decided to bring together their broad experiences to create a Company that used deep business insight and technical expertise to provide end-to-end digital transformation business solutions and services across a wide range of business verticals, including financial services, student lending, manufacturing, healthcare, recreational marine and B2C.
By creating a non-bureaucratic, empowered culture they have built a multinational team of dedicated, driven, service-focused professionals that have delivered value for clients all over the world.
After over a dozen years of helping shape our Company’s capabilities, offerings and instilling consulting best practices, Sukumar retired at the end of 2023. His shared ingenuity and steadfast commitment to building this extraordinary Company created a solid foundation for continued growth and left an indelible mark on our organization. His passion and legacy continue to burn in our Core Values.
Want to learn more about us? Let’s get better acquainted. Meet our leadership team.
OUR EVOLUTION
OUR CORE VALUES
Put Integrity First | Think We Not Me | Be Passionate | Execute Flawlessly
News
Read our latest press releases and articles about DecisivEdge in the media
Introducing SimpliTalkCX: Empowering Small to Mid-Sized Contact Centers with an Affordable Workforce Management Solution
DOWNLOAD PDFNewark, Delaware (July 11, 2023) – DecisivEdge, a leading provider of innovative business solutions, is excited to announce the launch of SimpliTalkCX, a cutting-edge workforce management (WFM) solution designed specifically for small to [...]
Salesforce Consulting for Behavioral Health – Top Behavioral Health Organization Leverages Salesforce for Improved Contact Center Experience
DOWNLOAD PDF DecisivEdge's Salesforce consulting for behavioral health organization reduces abandoned calls and improving admission rates saving more lives. Newark, Delaware (February 7, 2023) – DecisivEdge, a salesforce consulting company for behavioral health centers, [...]
DecisivEdge Partners with Five9 to Meet Growing Demand for Optimized Cloud-Based Contact Center Solutions
DOWNLOAD PDF Newark, Delaware (August 8, 2022) – DecisivEdge today announced its partnership with Five9 to help businesses transform their contact center operations by providing cutting-edge and fully optimized technologies that not only elevate the [...]
DecisivEdge hires Kevin Kent as Managing Director
Newark, Delaware (January 18, 2022) – DecisivEdge is pleased to announce Kevin Kent has joined the company’s executive leadership team as Managing Director. He will serve as a client executive focused on Lending & Leasing [...]
Enova Decisions and DecisivEdge Empower Lenders to Give Consumers Greater Access to Credit
Newark, Delaware (April 15, 2021) – Enova Decisions, an analytics and decision management company, and DecisivEdge, a software engineering company, today announced a strategic partnership to enable lenders to accelerate digital transformation quickly, scale operations, and [...]
DecisivEdge Joins Thousands to Support “Light The Night” Cure for Cancer
Newark, Delaware (October 7, 2019) – With cancer having an impact on everyone in some way, DecisiveEdge proudly supported the Leukemia & Lymphoma Society's (LLS) annual Light the Night Campaign. The Light The Night [...]