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Our Story

It All Started When

Navroze Eduljee and Sukumar Narayanan met at Temple University in Philadelphia while attending graduate school. The roommates eventually became steadfast friends and forged successful careers in banking and consulting respectively.

Having garnered significant success in their respective fields they decided to bring together their broad experiences to create a Company that used deep business insight and technical expertise to provide end-to-end digital transformation business solutions and services across a wide range of business verticals, including financial services, student lending, manufacturing, healthcare, recreational marine and B2C.

By creating a non-bureaucratic, empowered culture they have built a multinational team of dedicated, driven, service-focused professionals that have delivered value for clients all over the world.

After over a dozen years of helping shape our Company’s capabilities, offerings and instilling consulting best practices, Sukumar retired at the end of 2023. His shared ingenuity and steadfast commitment to building this extraordinary Company created a solid foundation for continued growth and left an indelible mark on our organization. His passion and legacy continue to burn in our Core Values: 

  • Think We, Not Me
  • Put Integrity First
  • Be Passionate
  • Execute Flawlessly

Leaders Translating Vision into Reality

At the core of our business is a dedicated team of engineers with unique skills and a desire to solve business challenges. We never stop innovating, learning and testing to stay on top of our game. We care about your success and will do what it takes to deliver outstanding results and ensure your complete and unequivocal satisfaction.

NAVROZE EDULJEE Chief Executive Officer

NAVROZE EDULJEE

Chief Executive Officer

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MICHAEL FRAYLER President

MICHAEL FRAYLER

President

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MARK PEARCE Chief Commercial Officer

MARK PEARCE

Chief Commercial Officer

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GREG MILLER Senior Director, Sales and Marketing

GREG MILLER

Senior Director, Sales and Marketing

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PURNIMA MONTAGNE

Director, Client Engagement

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JAVIER DE LA SIERRRA Director, Software Development

JAVIER DE LA SIERRA

Director, Software Development

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Andrew Hogg, Head of BI and Data Analytics - DecisivEdge

ANDREW HOGG

Head of BI & Data Analytics

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MELANIE OWEN

Senior Human Resources Manager

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MICHAEL PONGAN Site Leader, Canada

MICHAEL PONGAN

Site Leader, Canada

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GAURAV NAIK Site Leader, India

GAURAV NAIK

Site Leader, India

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Great people working together to solve your most pressing problems.

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Our Evolution

  • 2024

    2024

    Sukumar retires and Mike Frayler takes over as President. Partnerships created with Telarus and Vonage.

  • 2023

    2023

    DecisivEdge develops aSureRide on top of Salesforce and partners with CallTrackingMetrics.

  • 2022

    2022

    DecisivEdge grows it’s Business Optimization Practice with a focus on Contact Center consulting. Partners with Five9.

  • 2021

    2021

    DecisivEdge hires 25+ resources to help Transform a National Behavorial Health Company. Salesforce Practice is launched.

  • 2020

    2020

    DecisivEdge partners with Microsoft.

  • 2019

    2019

    DecisivEdge becomes a co-founder in 5thPort, a health-tech company focused on building the SaaS based best patient education and eConsent solution.

  • 2018

    2018

    DecisivEdge opens third office loacation in Markham, Ontario, Canada. DecisivEdge and Harbor Sales commemorate their 10-year partnership.

  • 2017

    2017

    Partnered with Ruby Hall Clinic, an 800 bed hospital system (Pune, India) to develop ProMedik, a hospital information platform.

  • 2015-16

    2015-16

    Signed multi-year contract with national student lender to develop and maintain a student loan certification and disbursement platform.
    Company develops cloud-based Lending and Leasing as a Service (LLaaS) offering based on Oracle OFSLL.

  • 2014

    2014

    CTS rebrands as DecisivEdge & partners with Oracle to implement and service Oracle Financial Services Lending & Leasing (OFSLL).

  • 2013

    2013

    Company separates from Corjia LLC to become an independent entity.

    Company opens an office in Pune India.

  • 2011-12

    Cordjia Marine Solutions rebranded as CorVant.
    CTS signs first large managed technology services contract with Fortune 500 specialty lender.

  • 2010

    Cordjia Marine Solutions releases beta-version of PierVantage. CTS signs Fortune 500 services company as client.

  • 2009

    CTS develops PierVantage, the first cloud-based ERP platform specifically designed for the recreational marine industry. Cordjia Marine Solutions, LLC Incorporated as a wholly owned subsidiary of CTS.

  • 2008

    The Harbor Sales Company signs on as our first client. CTS Develops its first product, the Customer Experience Portal (CEP) for Wholesalers.

  • 2007

    2007

    Company incorporates as Cordjia Technology Services, LLC (CTS), a subsidiary of Cordjia, LLC.

DecisivEdge (USA)

131 Continental Drive, Suite 409,
Newark, DE, 19713
+1 (302) 299-1570

DecisivEdge (Canada)

15 Allstate Parkway, Unit 320,
Markham, Ontario, Canada, L3R 5B4
+1 (302)-499-3087

DecisivEdge (India)

602, Pentagon 3, Magarpatta City,
Pune, 411028, India
+91 (998)-676-8845

Social media:
getresults@DecisivEdge.com

NAVROZE EDULJEE

Chief Executive officer

Navroze Eduljee is the founder of DecisivEdge and serves as CEO. His primary focus is to enhance product and service offerings, develop Customer relationships and strategic partnerships, direct business development efforts and to define the company’s growth strategy.

Navroze has over 28 years of technology management experience, including 15 years at Fortune 100 companies and a proven track record of implementing innovative and right-sized technology solutions that deliver significant return on investment.

Prior to founding DecisivEdge, Navroze spent 15 years with MBNA and Bank of America as an EVP in key business technology roles. He most recently served as the Director of Business Performance Management, with responsibility for implementing value added marketing technology and business intelligence solutions across the $180B consumer credit card and small business portfolio.

Navroze received his BS in Physics from the University of Bombay, India, and his MS in Computer Science from Temple University.

MICHAEL FRAYLER

President

Mike brings 20 years of both technology and management experience at Fortune 100 companies. He is a proven innovator with the experience and ability to rapidly comprehend a customer’s business vision, plans and strategic decision-making processes, allowing him to create and deliver critical data and analytic solutions that bring immediate improved results in both sales and efficiency.

Prior to joining DecisivEdge in 2007, Mike was a Senior Vice President at Bank of America where he was responsible for delivering analytics and insights to profitably grow and manage the bank’s credit card and consumer portfolio. He led the team responsible for developing a multi-faceted data and analytic platform that allowed front line managers, in near real-time, to strategically lead the sales performance of over 2,000 account representatives.

Mike received his BA in Mathematics from Saint Joseph’s College of Maine.

MARK PEARCE

Chief Commercial Officer

Mark brings more than 35 years of executive leadership experience spanning financial services, contact center operations, and small business ownership. Throughout his career, he has consistently delivered results by balancing the priorities of employees, customers, and investors.

In his current role, Mark is responsible for leading Sales and Marketing, Human Resources, Information Security, and Project Management. His leadership philosophy centers on creating an environment where employees can thrive by providing the support, education, and guidance they need to succeed. He is equally committed to building high-performing teams that develop and deliver innovative solutions to address clients’ business challenges.

Mark leverages his diverse leadership experience across multiple industries to foster a culture of excellence built on passion, integrity, collaboration, and accountability. Under his leadership, DecisivEdge remains focused on being an Employer of Choice for technology professionals by providing clearly defined career growth opportunities that reward performance and professional development.

Before joining DecisivEdge, Mark spent 18 years with MBNA and Bank of America, where he held leadership roles across Customer Satisfaction, Customer Assistance, Technology Project Management, and Database Marketing. He also spent more than 12 years as a small business executive, including nine years as President of Advita LLC, a litigation support company specializing in medical record retrieval and AI-powered case summarization solutions. During his tenure, he helped clients significantly reduce case management time and improve operational efficiency through innovative technology solutions.

GREG MILLER

Senior Director, Sales and Marketing

Greg is a seasoned professional with a distinguished career spanning Fortune 100 companies and entrepreneurial ventures. With over two decades of experience in sales, marketing, and business leadership, Greg has established himself as a trusted authority in the industry.

Driven by a passion for innovation and a desire to make a difference, Greg ventured into entrepreneurship, founding his own business from the ground up. Through his visionary leadership and dedication, he grew the company into a thriving enterprise, employing a team of 125 professionals and establishing a reputation for excellence in the industry.

Today, as Sr. Director of Sales and Marketing, Greg leverages his extensive background and expertise to help clients navigate the complexities of the modern business landscape. With a focus on delivering measurable results and driving sustainable growth, Greg is committed to empowering his clients to achieve their business goals and surpass their expectations.

He holds a degree in marketing and economics from LeMoyne College in Syracuse, NY.

PURNIMA MONTAGNE

Director, Client Engagement

Purnima joined DecisivEdge in 2022 as a marketing manager and is now a leader in DE’s Oracle Financial Services practice tasked with actively building and maintaining strong relationships with our clients, focusing on understanding their needs and delivering excellent service.  

With over 32 years of experience across multiple industries, Purnima has successfully delivered on cross functional projects like Barclays $15M transition to EMV cards. As Director of Marketing at The Sports Authority she delivered consistent YOY store growth with a $200M marketing budget. Her agency experience included delivering awarding winning TV, Radio, Direct Marketing, and custom websites and digital strategy for clients including AT&T, Anheuser Busch, Ironshore (Liberty Mutual), and Marriott. 

A Delaware public-school kid from K-8, Purnima attended Sanford School as a Founders Merit Scholar and NYU as a Racoosin Merit Scholar earning a BS in Marketing and International Business. 

Purnima volunteers as a staunch advocate of transparency, efficiency, and measuring outcomes to ensure excellence and equity in the Delaware K-12 education space; serving terms as the President-Elect and President of the Delaware State PTA and as a Board Director of the Charter School of Wilmington where she also served as the Chairwoman of the Board Governance committee.

JAVIER DE LA SIERRA

Director, Software Development

Javier de la Sierra is a seasoned technology leader with over two decades of extensive experience in software development and solution delivery. Currently serving as the Director of Software Development at DecisivEdge, Javier oversees a talented team of product development and operational teams across the US, Canada, and India offices, driving innovation and ensuring the delivery of high-quality software solutions.
 
Javier is a maker at heart. He has a strong background in technology and a passion for continuous improvement. Javier has successfully led numerous projects that have significantly enhanced operational efficiency, standardization, and customer satisfaction. His expertise spans various aspects of software development, including agile and waterfall methodologies. He overseas product roadmap and is a direct line of contact for many clients.
 
Javier is known for his strategic vision and ability to foster a collaborative and results driven work environment. He is committed to mentoring and developing his team, empowering them to achieve their full potential. Under his leadership, DecisivEdge’s software development teams have consistently delivered cutting-edge solutions that align with the company’s goals and objectives.
 
Outside of work, Javier enjoys staying up-to-date with the latest technology trends, participating in industry conferences and finding new ways to utilize technology in diverse industries.
Andrew Hogg - DecisivEdge

ANDREW HOGG

Head of BI & Data Analytics

Andrew Hogg has over 15 years of experience in analytical design, implementation, and enterprise data strategy. Specializing in Business Intelligence, Claims Insight, Data Governance, and team leadership within the insurance and IT sectors, Andrew currently serves as Head of BI and Data Analytics at DecisivEdge.
 
Prior to joining DecisivEdge, Andrew held senior executive roles including Chief Data Officer at RSA Canada and AVP of Claim Analytics and Operations at Aviva Canada, where he led large-scale analytics initiatives and operational transformation programs.
Melanie Owen - DecisivEdge

MELANIE OWEN

Senior Human Resources Manager

Melanie Owen is the Senior Human Resources Manager at DecisivEdge, where she serves on the global leadership team, helping shape the company’s people strategy while bringing a Canadian leadership perspective to the business.

With more than 20 years of experience across the technology and public sectors, she has led HR initiatives that strengthen organizational capability, support large-scale organizational change, and align people strategies with business growth.

She works closely with leaders across the company to build a high-performing culture through strategic talent management, leadership development, organizational effectiveness, and HR governance.

Melanie believes people are every organization’s greatest competitive advantage. She is passionate about building engaged, high-performing teams that drive business success, deliver innovative solutions, and foster lasting client partnerships ensuring people remain at the heart of DecisivEdge’s continued growth.

Michael-Pongan-Site-Leader-Canada

MICHAEL PONGAN

Site Leader, Canada

Michael has more than 20 years of experience in technical delivery within various industries including: manufacturing, fleet transportation, and construction. He has successfully led teams working on numerous projects including the conversion of legacy systems to web-based applications, and real-time fleet tracking and management. As a personable leader who inspires his peers, he fosters a collaborative work environment, and challenges everyone to realize their true potential.

As the site leader of DecisivEdge Canada, Michael works together with our team of strong leaders and industry experts to support and build client relationships within US and Canada.

Michael holds a Bachelor of Science degree in Computer Engineering from University of San Carlos, Philippines.

Gaurav-Naik Site Leader India

GAURAV NAIK

Site Leader, India

Gaurav is a seasoned human resources management professional specializing in global talent acquisition and human resources operations. In his role at DecisivEdge, Gaurav strives to cultivate an exceptional work environment for our people, ensuring the seamless functioning of our India operations.

Currently serving as the Site Leader for our India office, he plays a vital role in fostering a collaborative and productive workplace. His leadership style emphasizes teamwork, innovation, and a people-centric approach.

Gaurav holds a postgraduate degree in Human Resource Management from Symbiosis University in Pune. He also holds a bachelor’s degree in computer science from Reva University, Bangalore.