Real CX needs collaborative intelligence that blends the best of human and technology, bringing innovation, empathy, emotion, and humanity. With real CX, you can build meaningful relationships with your customers as people.
Real CX gives agents the power of knowing what to say — and when to say it. Put real life at the heart of your customer service.
DecisivEdge is a Five9 Global Systems Integrator partner with IVA, speech analytics, and Salesforce integration capabilities. Learn how we can help create your vision of a seamless customer and agent experience.