DecisivEdge Partners

DecisivEdge is proud partners with industry defining companies. We work with our partners to optimize and implement the best software and digital transformation solutions for our clients.

We built and engineer industry defining software, with hyper-focus on product quality, adherence to client needs, and a foundation solidified by delivering results for clients.

Click to know more about DecisivEdge partnerships.

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Five9 Contact Center Solution

DecisivEge is a Five9 Global Systems Integrator Partner delivering the best-in-class CCaaS, self-service, AI, and automation solutions.

DecisivEdge can bridge Agent and Customer Experience gaps that occur in partial or full legacy system replacements, and full or hybrid cloud-based models that integrate with on-premise technologies.

We help clients invested in on-premise telephony solutions take advantage of new AI solutions at the top of their IVR.

Make CX work for you.

Salesforce Inc. – Customer Relationship Management Software

DecisivEdge is able to implement and/or optimize Salesforce to rapidly adapt for your ever-changing customer expectations, better connecting your organization, and driving stronger results. We help clients from various industries design, execute and implement a personalized Salesforce strategy.

We are Salesforce certified architects, developers, application builders, and administrators. At DecisivEdge, we deal with complex projects, from new CRM implementations and optimization, to custom features and time-saving process automations.

Your business challenges aren’t out of the box. Your Salesforce shouldn’t be either.

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CallTrackingMetrics – Marketing Call Tracking

DecisivEdge is a CallTrackingMetrics Integration Service Provider, helping create deeper insights for CTM customers.

We can help deliver a more personalized customer experience and an optimized agent workforce to enhance the omnichannel experience by providing cutting-edge or fully optimizing technologies, drive data-driven decision making with AI, and create automated workflows.

Track, manage, and analyze calls to transform communications into powerful intelligence, better sales conversions and increase ROI.

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