• DecisvEdge with Five9 cloud-based contact center platform to meet CX demand

DecisivEdge Partners with Five9 to Meet Growing Demand for Optimized Cloud-Based Contact Center Solutions

August 9th, 2022|

DOWNLOAD PDF Newark, Delaware (August 8, 2022) – DecisivEdge today announced its partnership with Five9 to help businesses transform their contact center operations by providing cutting-edge and fully optimized technologies that not only elevate the customer and agent experience, but simplify and modernize, to reimagine customer engagement.  The Five9 platform facilitates billions of call minutes annually and provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower contact center agents, and deliver tangible business results. DecisivEdge is a global business consulting and technology services firm with a broad range of integrated [...]

DecisivEdge™ Named a Delaware Top Workplace for Second Straight Year

August 30th, 2018|Tags: |

Newark, Delaware (August 27, 2018) – DecisivEdge, LLC, a leading business consulting and technology services company, has been recognized as a 2018 Top Workplace by [...]

Cyara Closes Record Year, Adding Prestigious Customer Brands Across Financial Services, Technology, and Retail Sectors

August 7th, 2018|

DecisivEdge Continuous Testing Partner, Cyara released the following Press Release on August, 7th, 2018.  In the Press Release, DecisivEdge is highlighted as a Channel Partner. [...]

DecisivEdge hires Samantha Wallace as Director, Global Talent Optimization

January 31st, 2018|

Newark, Delaware (January 31, 2018) – DecisivEdge™, LLC, a leading business consulting and technology services company is expanded its executive leadership team by hiring Samantha [...]

DecisivEdge™ Partners with Ramco Systems as US-centric Technology & Implementation Partner

October 12th, 2017|

Newark, Delaware (October 12, 2017) – DecisivEdge™, LLC, a technology services and consulting company and Ramco Systems, a fast-growing global software player disrupting the market [...]

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