Salesforce Consulting for Behavioral Health – Top Behavioral Health Organization Leverages Salesforce for Improved Contact Center Experience
DOWNLOAD PDF DecisivEdge's Salesforce consulting for behavioral health organization reduces abandoned calls and improving admission rates saving more lives. Newark, Delaware (February 7, 2023) – DecisivEdge, a salesforce consulting company for behavioral health centers, in partnership with Salesforce, has transformed the patient admission process at a top 5 U.S. behavioral health center. This patient-focused recovery center support model is driving value across the organization’s operation by reducing inbound call abandon rates, cutting time to admission, improving patient experiences and enhancing call center agent success. The foundation for these improvements is a call center workflow that integrates and optimizes Salesforce [...]
Enova Decisions and DecisivEdge Empower Lenders to Give Consumers Greater Access to Credit
Newark, Delaware (April 15, 2021) – Enova Decisions, an analytics and decision management company, and DecisivEdge, a software engineering [...]
DecisivEdge Joins Thousands to Support “Light The Night” Cure for Cancer
Newark, Delaware (October 7, 2019) – With cancer having an impact on everyone in some way, DecisiveEdge [...]
DecisivEdge Featured in the Canadian Auto Journal
Newark, Delaware (June 14, 2019) – DecisivEdge Senior Vice President Andrew MacDowell, was recently interviewed by the Canadian [...]
DecisivEdge™ Named a Delaware Top Workplace for Second Straight Year
Newark, Delaware (August 27, 2018) – DecisivEdge, LLC, a leading business consulting and technology services company, has been recognized as a 2018 Top Workplace by [...]
DecisivEdge takes S.T.E.M to School Children At Brandywine School District Camp
For the second consecutive year, DecisivEdge took to the community to introduce Brandywine School District middle school students to the world of S.T.E.M. From left [...]
Cyara Closes Record Year, Adding Prestigious Customer Brands Across Financial Services, Technology, and Retail Sectors
DecisivEdge Continuous Testing Partner, Cyara released the following Press Release on August, 7th, 2018. In the Press Release, DecisivEdge is highlighted as a Channel Partner. [...]
DecisivEdge Technology Services India Pvt. Ltd. hits Milestone
A milestone year and a celebration upon hiring our 50th employee at DecisivEdge Technology Services India Pvt. Ltd. in Margarpatta City, Pune. We are lucky [...]
DecisivEdge hires Samantha Wallace as Director, Global Talent Optimization
Newark, Delaware (January 31, 2018) – DecisivEdge™, LLC, a leading business consulting and technology services company is expanded its executive leadership team by hiring Samantha [...]
DecisivEdge™ Partners with Ramco Systems as US-centric Technology & Implementation Partner
Newark, Delaware (October 12, 2017) – DecisivEdge™, LLC, a technology services and consulting company and Ramco Systems, a fast-growing global software player disrupting the market [...]