DecisivEdge Partners with Five9 to Meet Growing Demand for Optimized Cloud-Based Contact Center Solutions
DOWNLOAD PDF Newark, Delaware (August 8, 2022) – DecisivEdge today announced its partnership with Five9 to help businesses transform their contact center operations by providing cutting-edge and fully optimized technologies that not only elevate the customer and agent experience, but simplify and modernize, to reimagine customer engagement. The Five9 platform facilitates billions of call minutes annually and provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower contact center agents, and deliver tangible business results. DecisivEdge is a global business consulting and technology services firm with a broad range of integrated [...]
DecisivEdge Joins Thousands to Support “Light The Night” Cure for Cancer
Newark, Delaware (October 7, 2019) – With cancer having an impact on everyone in some way, DecisiveEdge [...]
DecisivEdge Featured in the Canadian Auto Journal
Newark, Delaware (June 14, 2019) – DecisivEdge Senior Vice President Andrew MacDowell, was recently interviewed by the Canadian [...]
DecisivEdge hires Alan Estes as Director, Data Science Practice
Newark, Delaware (May 22, 2019) – DecisivEdge, LLC, a leading business consulting and technology services company has expanded [...]
DecisivEdge™ Named a Delaware Top Workplace for Second Straight Year
Newark, Delaware (August 27, 2018) – DecisivEdge, LLC, a leading business consulting and technology services company, has been recognized as a 2018 Top Workplace by [...]
DecisivEdge takes S.T.E.M to School Children At Brandywine School District Camp
For the second consecutive year, DecisivEdge took to the community to introduce Brandywine School District middle school students to the world of S.T.E.M. From left [...]
Cyara Closes Record Year, Adding Prestigious Customer Brands Across Financial Services, Technology, and Retail Sectors
DecisivEdge Continuous Testing Partner, Cyara released the following Press Release on August, 7th, 2018. In the Press Release, DecisivEdge is highlighted as a Channel Partner. [...]
DecisivEdge Technology Services India Pvt. Ltd. hits Milestone
A milestone year and a celebration upon hiring our 50th employee at DecisivEdge Technology Services India Pvt. Ltd. in Margarpatta City, Pune. We are lucky [...]
DecisivEdge hires Samantha Wallace as Director, Global Talent Optimization
Newark, Delaware (January 31, 2018) – DecisivEdge™, LLC, a leading business consulting and technology services company is expanded its executive leadership team by hiring Samantha [...]
DecisivEdge™ Partners with Ramco Systems as US-centric Technology & Implementation Partner
Newark, Delaware (October 12, 2017) – DecisivEdge™, LLC, a technology services and consulting company and Ramco Systems, a fast-growing global software player disrupting the market [...]