DecisivEdge helps behavioral health organizations improve admission rates, drive a better patient and agent experience, and save lives.
Karl Fischer, Managing Director CX Transformation, will be presenting “Bridging the Digital Divide – How Digital Transformation Enhances the Client Experience” on Tuesday, January 31 at 3:15pm.
He will be discussing how digital transformation can enhance the client experience if your behavioral health organizations is experiencing any of the following:
- Admission center is taking too many non-admission calls.
- Assessment process is cumbersome and inefficient.
- Agents have to enter data multiple times in numerous systems.
