https://www.youtube.com/watch?v=iopkOQ31570&t=3s
Lending and Leasing as a Service, Powered by Oracle, offers a full-featured Lending/Leasing Collections Module that is the perfect fit for any financial institution interested in reducing delinquency, increasing collections on charged-off loans and streamlining processes, such as default management, bankruptcy, foreclosure, repossession and fraud tracking.
Key Features:
- View a complete history of an account’s related financial information (this includes all financial transactions, payments, delinquency ratings, and credit bureau information)
- Assign accounts for collection activity based on any or multiple attributes (the system allows the financial institution to define its own work process rather than forcing it into a specific approach)
- Electronically route delinquent accounts to other users for action or review, such as forwarding for management approval
- Use checklists, account statuses, and follow-up dates to manage productivity
- Determine monthly delinquency ratings for accounts & download appropriate data to credit bureaus
- Enter multiple promise-to-pay dates; the system places the account back into the collector’s queue if any of the promises are broken
- Define call action and result codes, with corresponding follow-up dates
- Identify the time zone and best time to call
- Enter, categorize and search unlimited comments and remarks; these fields are also time/date and user stamped, automatically
- Automatically update delinquency information after backdated transactions are posted
- Update and maintain “referred-party” information
- Assign and view current and past vendor assignments to ensure timely follow-up
- Interface with predictive dialers
- Enter and maintain customers’ bankruptcy information
- Create bankruptcy sub-statuses (disposition codes) from which to track the process and build work queues
- Enter and maintain foreclosure and repossession data
- Perform estimated and actual loss analysis on the repossession /sale of the asset
- Enter and maintain charge-off data in the deficiency module
- Generate reports on collections, bankruptcy, foreclosure, and repossession activity for variance information, repossession assignments by vendor
- Conduct the follow-up activity one time only if the customer has multiple accounts in various delinquency buckets.