With just over 80% of the U.S. population owning smart phones, the need for companies to understand how their organization is performing on-line is mission critical. Channel analytics is something that, on the surface, might seem easy for organizations to gather data and report on how people are getting to your website, what they are doing while on your website, and how they are interacting with your marketing assets such as case studies, videos, and other content. The DecisivEdge channel analytics team will do all of that for you and instead of giving you cookie cutter trends, we will provide next level insights into your Channel interactions and optimize those interactions across web, phone, chat, text, and other channels.
WE CAN HELP YOU …
- Conduct Current State Evaluation. Complete an in-depth assessment of current online capabilities.
- Data Decisioning Gaps. Provide an objective third party summation of data required to drive modeling practices and processes. Determine the best combination of scientific and analytical applications to improve the current internal practices and processes.
- Prioritize. Determine the appropriate allocation of scarce analytical resources to achieve key business goals and objectives.
- Execute. Provide highly skilled analytical resources to assist with the implementation of recommendations. Options include a team of onshore or a blend of onshore and offshore data scientists.