Fortune 500 financial services company hires DecisivEdge to assess its enterprise quality assurance program with an eye towards reducing expense.
Challenge: A Fortune 500 financial services company in the midst of upgrading its lending platform and switching its core banking platform engaged DecisivEdge to help assess its Quality Assurance program. The company was specifically looking to:
- Lower costs by leveraging best practices, tools and skilled resources to reduce steady state expense
- Improve demand management
- Improve release quality
- Improve speed to market
Solution: DecisivEdge identified a sizeable immediate opportunity to reduce Quality Assurance expense by up to 30% through program optimization. Further, DecisivEdge proposed a predictable cost, shared risk engagement model for a Test Center of Excellence (TCoE) that would generate a cumulative 5-year savings upwards of 25% (inclusive of the investment in program optimization and test automation) over current spend run-rate despite an increasing test load year-over-year.